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SoundTouch® Stereo JC Series II Wi-Fi® music system

Sold from 2014 – 2015

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Setting up your Bose product
Connecting other products
Care and maintenance
System settings
Compatibility
LED
Remote control
Software
Sound settings
Power
Features

Adding your music library to your SoundTouch account lets you easily enjoy the music you own on your SoundTouch speakers. You can access music stored on a computer or on a NAS drive. One of the benefits of NAS drives is they are always on and accessible—and so is your music. Find out how to access music stored on a NAS drive or on a computer that uses iTunes or Windows Media Player.

Note: A music library stored on a smartphone or tablet cannot be added to the app.

Find out how to turn on or turn off ADAPTiQ audio calibration. ADAPTiQ optimizes the sound of your system for the acoustics of your room. The contents of your room (i.e. surfaces, furniture, rugs, etc.) impact how sound is heard in the room. The calibration process measures the properties of your room and adjusts the sound of your system accordingly. If you re-arrange your room or move your system to a different room, re-calibrate your system.

An IP address is a set of numbers that a product uses to communicate on a network. This address can be useful for advanced setup or troubleshooting.

If a SoundTouch system is connected to you network but not linked to your account, you can add it to your account. This lets you access additional feature in the SoundTouch app and group the system with other SoundTouch systems in your account.

The free Bose SoundTouch app lets your setup and get the most out of your SoundTouch system. Use the app to add music services, group multiple systems, access advanced settings and more. Find out how to get the app for your PC or Mac computer.

You can remove a music library that you previously added to your SoundTouch account. This helps organize your app if you no longer use the library.

You can add music services to your Bose account for access to a variety of streaming content. (Note: Music services vary by region.)

Learn how to set up your product, connect components and enjoy the benefits of all its features.

Add music services to your Bose account for access to a variety of streaming content. Music service availability varies by region.

Router configurations can restrict network traffic, which can cause network or app communication issues. If you experience network issues, try these settings for the best performance with your Bose product.

In the Bose app, there is a sync option in your product settings. This is useful when playing audio from a video source—like a TV sports channel—to a group of Bose speakers. You can use the sync option to decide if the grouped speakers should play in sync to the picture on the TV or if they should play in sync will all other grouped speakers.

Syncing sound with the TV picture is recommended if people can see the TV while listening accompanying audio on grouped speakers. Syncing sound with all grouped speakers is recommended if the TV picture is not as important as having all grouped speakers playing in unison.

You can add music services to your Bose account for access to a variety of streaming content. Music service availability varies by region.

You can add music services to your Bose account for access to a variety of streaming content. Music service availability varies by region.

You can select or enter a different name for your product. This is helpful, for example, if you have multiple systems. You can give them the name of the room they are in to help differentiate between them in the app.

Entering Setup mode lets you connect a device to the Wi-Fi network broadcast by the Bose system. This is useful for system set up and diagnostics.

Add music services to your Bose account for access to a variety of streaming content. Music service availability varies by region.

The SoundTouch music server that runs on your computer provides access to a stored music library on the computer. Closing the server can be useful for troubleshooting purposes (i.e. to restart/refresh server so it can re-index the contents of your library).

If you have an Apple iOS device, you can close your My Bose account from the Bose app (this option is not available for Android devices). Closing your account will delete your entire My Bose account. You will not be able to access any Bose services or applications where you sign in with that account. This includes the SoundTouch app, Bose Connect app, Bose Music app, and the Bose Pro Community. You may also lose some features of your Bose products that require these services or applications.

If a music service in your SoundTouch account is no longer in use, it can be removed from your account (excluding TuneIn). This prevents a service that you no longer use from appearing in your list of music services.

Syncing your library keeps the library content available to you up-to-date. If, for example, you you add or rename tracks, the library will need to sync before you can browse or search the new or modified content in the app.

Connecting your product to a wireless network lets you access streaming music services, group multiple Bose products, control your product and settings from the Bose app and more. Find out how to connect your product to a network using the normal or alternate method and how to update the network name and password stored by your product.

Find out how to listen to audio books downloaded or added to an iTunes Music Library linked to your SoundTouch account.

Playlists let you to customize a queue of music to be played when that playlist is selected. Find out how to create a playlist or delete tracks from an existing playlist.

Custom URL streaming lets you enter the web address of an Internet radio stream that you want to play. This is useful if you cannot find an Internet radio station by searching the music services available in the SoundTouch app. A custom station can only be entered if the station offers a web address to access the station stream via a web browser. Some music services do not provide web addresses to streams of stations they own and instead offer those stations only through a music service website or app.)

The Bose SoundTouch app lets you control your product, select music, change settings, and more. This lets you easily configure your product to work best for you.

The free Bose SoundTouch app lets your setup and get the most out of your SoundTouch system. Use the app to add music services, group multiple systems, access advanced settings and more. Find out how to get the app for your Apple mobile device

If you already created a Bose SoundTouch account, you can add additional SoundTouch systems to your account. This lets you to play music on multiple systems, group systems and add speakers throughout your home.

Find out how to link a SoundTouch controller to your system. This lets you conveniently control your system with the controller as a remote control.

Presets let you quickly recall your favorite music stations, playlists, artists or albums. Once set, you can easily get back to frequently played content at any time.

Find out how to safely connect your product to a power source.

If you have two or more speakers, you can create groups of speakers. This is useful if you want multiple speakers to play the same sound together.

The free Bose SoundTouch app lets you setup your product, stream music and easily adjust other product settings from your mobile device. Find out which products work with the app and how to get it.

The free Bose SoundTouch app lets your setup and get the most out of your SoundTouch system. Use the app to add music services, group multiple systems, access advanced settings and more. Find out how to get the app for your Android mobile device

Find which network ports are used by Bose SoundTouch speakers as well as smart speakers that work with the Bose Music app. This info can be useful for an advanced setups, enterprise networks, or troubleshooting.

You can tell iTunes where your music is stored on your computer. This lets iTunes find your music, which you can then link to your SoundTouch account.

The AirPlay Optimization setting imrpoves the AirPlay performance of your system so it can provide the best integration with AirPlay devices.

In the Spotify app, you can use Spotify Connect to stream audio to a Bose speaker. This lets you use the Spotify app as normal while hearing your Spotify app selections on your Bose speaker.

Your system can show the name of network it is connect to as well as the Wi-Fi signal strength it is receiving from that network.

Speaker placement can affect how your system sounds in the listening area. Get tips on positioning your speakers for the best sound quality.

Find out how to check the types of audio files you are using with your system. This can help determine if the file type is compatible.

Adding your music library to your SoundTouch account lets you easily enjoy the music you own on your SoundTouch speakers. You can access music stored on a computer or on a NAS drive. One of the benefits of NAS drives is they are always on and accessible—and so is your music. Find out how to access music stored on a NAS drive or on a computer that uses iTunes or Windows Media Player.

Note: A music library stored on a smartphone or tablet cannot be added to the app.

Firewalls in the operating system of your computer can block network connections from certain networked apps and devices. Be sure the Bose app and systems on your network are not blocked so they can access the Internet and operate properly.

Determining the operating system running on your computer helps you understand compatibility with other products.

Connecting your computer to your wireless network lets you use the Bose computer app with your Bose Wi-Fi systems. For example, you can access music stored on your computer and control your systems from the Bose app.

Learn how to create, export, delete and import playlists in iTunes. This helps you organize the music you own so you can easily find and play your music on your SoundTouch systems.

The Bose Skills for the Amazon Alexa voice assistant are available to enable voice control of your SoundTouch systems. This allows convenient hands-free control of your system from wherever your Alexa device can hear you.

Apple AirPlay technology lets you wirelessly play audio from an AirPlay device (i.e. an iPhone or compatible app) and hear it through an AirPlay-compatible speaker—like your Bose speaker. For AirPlay to work, be sure both the device and the speaker are connected to the same network.

If you don't know the name of your network but you have a computer that is connected to that network, you can find the network name using the computer.

The Bose Skills for the Amazon Alexa voice assistant are available for voice control of your SoundTouch systems. This allows convenient hands-free control of your system from wherever your Alexa device can hear you.

If you forgot or need to find the password for your Wi-Fi network, you can retrieve the password from a computer that is connected to that network as long as you have adminstrator access to the computer.

A reset can reboot your product or it can clear locally-stored product settings, such as paired device lists. Find out which option is available to reset your product.

Serial numbers contain important information about your product, including model number and DOM (Date of Manufacture). The serial number can be found on your product, product packaging or app (if applicable).

Entering Setup mode lets you connect a device to the Wi-Fi network broadcast by the Bose system. This is useful for system set up and diagnostics.

Software and firmware updates improve product features and stability. Install any available updates to keep your product working at its best.

Installing the latest product and/or app updates ensures you experience the latest features and stability enhancements. Find out how to check the version of your product.

Find out how to log in or log out of an account using the Bose SoundTouch app.

You can remove a system that you previously added to your SoundTouch account. This helps organize your app by removing system you no longer use.

The Wi-Fi capability of your product can be enabled and disabled. This is useful for situations in which limited system functionality is needed (e.g. if you only plan to use auxiliary input).

The SoundTouch music server that runs on your computer provides access to a stored music library on the computer. Closing the server can be useful for troubleshooting purposes (i.e. to restart/refresh server so it can re-index the contents of your library).

The Bose SoundTouch app lets you control your product, select music, change settings, and more. This lets you easily configure your product to work best for you.

The System Information screen provides information about your system, like serial number, software version, remote control information and more. This information can be useful when registering or getting support on your product.

The Repeat play mode automatically restarts the same content from the beginning once it finishes. This is useful for repeatedly playing the same content over and over, like an album or playlist.

Certain music services are available for use in specific regions around the globe. Learn which music services you can listen to in your area.

In certain regions, Alexa or the Google Assistant is available to let you control your Bose product using your voice. If integration with a voice assistant is not available in your country, you cannot link that assistant to your Bose product. Similarly, if a desired language is not supported, it cannot be used to communicate with the assistant and your Bose product. Find out which languages and countries support integration with Alexa or the Google Assistant and your Bose product.

The Bose smart home skills for Amazon'a Alexa voice assistant allows you to start playback of a music service using your voice. The chart below shows which music services are available in regions that support Alexa.

If looking to use a power inverter with your product, note the following:

If you have both Bose SoundTouch and Bose smart speakers in your home, you have some options for ways to use both types of systems together. This is useful to control or play the same content on both system types at once without opening multiple apps.

Find out what the LED indicator light on your product tells you about the status of your product.

Find out how to unlink a SoundTouch controller from your system. This is helpful if you no longer want to use the controller or want to link it to a different system.

Presets let you quickly recall your favorite music stations, playlists, artists or albums. Once set, you can easily get back to frequently played content at any time.

This article outlines software and firmware release dates. It includes release features and bug fixes.

By default, audio heard from an Alexa-linked system is not muted when you make a voice request to Alexa. If the Bose system volume is too loud for Alexa to understand you, you can have the Bose system mute when you say "Alexa" by following these instructions.

Find out how to safely connect your product to a power source.

The Amazon Alexa assistant is available for integration with non-Amazon devices, like Bose smart speakers. However, some Alexa features that are supported with Amazon Alexa devices are unsupported with non-Amazon Alexa devices. Learn which features are unavailable when using Alexa with a Bose smart speaker.