Due to the lockdown in New Zealand there is a hold on returning product, exchanging product or sending them for repairs. Any purchases made after 26/12/2019 will still be able to return after the lockdown.

Contact us

The health of our customers, employees, suppliers and partners is a top priority for Bose during these challenging times. As we work to continue to provide service to our customers, we would like to keep you updated on our current status.

Customer Service: Please expect longer waiting times. We recommend using our Support site to access troubleshooting steps.

No matter how you reach us, having your product serial number will help us to serve you best.

Product support

Our product support site offers you the tools and information that you need to ensure the lasting value of your Bose® products.


Message the word BOSE to be connected with Customer service on WhatsApp

Monday - Friday
9 AM - 5 PM AEST

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Product & technical support, service or repair

Monday - Friday
9 AM - 5 PM AEST

Customer service, dealer locations or product information

Monday - Friday
9 AM - 5 PM AEST

Additional Resources

Bose Community

Bose Community connects you with customer and product experts.

Get help, product tips and tricks, or see how others are using Bose products. 

News Media

Bose Corporation’s spirit of invention, passion for excellence and commitment to extraordinary experiences can be found around the world—everywhere Bose does business.

Corporate Inquiries

3/2 Holker St
Newington, NSW 2127 


Fax: +61 2 8737 9960
ABN: 41 078 010 607

Gorslaan 60
1441 RG Purmerend, The Netherlands


Registration No 3601056