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What payment methods can I use?

Right now, we only offer PayPal as a payment method to complete your purchase.

When will I receive my order?

Standard shipping for orders placed on is by Courier Post for the North Island or Toll Translink for the South Island. Delivery time estimates apply to in-stock items, exclude the one business day order processing time and are subject to carrier delay outside our control. Refer to the shipping table for estimated delivery times.

How much will shipping cost?

We offer free delivery 1- to 2-day delivery to eligible key cities for orders of $89 or more. For orders under $89, there is a charge of $8.95. When you make a purchase on, the shipping charge will appear in your cart during the checkout process.

What is the Bose return policy?

Satisfaction is guaranteed on all Bose consumer products because we think each product will make your life better. And if it doesn’t, we want it back. Simply return it within the 90-day trial period, for a full refund of the purchase price.

How is my information on protected?

We use a variety of measures to protect the online security of your personal information. Learn more about our security measures by visiting Online Security.

Have questions? Call us on 0800-501-511.