Remote from another product controls Bose system

If the other remote is a learning or universal remote, it may have been previously programmed to control your system. Try clearing that remote and then reprogramming it only for the devices you want it to control.

If either option is turned on, you might experience no or intermittent response when using your Bose remote. To check these settings:

1. On your remote, press the Settings button
   Tip: If the system menu does not appear on the TV, be sure the correct TV input is selected
2. Scroll down to select System Setup, then press the Enter button
3. Scroll down to select Send IR Commands
4. Scroll left or right to change the setting to Off
5. Scroll down to select Receive IR Commands
6. Scroll left or right to change the setting to Off.

Another Lifestyle system with the same house code may be located within range of your system. The nearby users may inadvertently control your system. Individualize your system by changing the house code settings. To change house code settings, see Changing house code settings.