Using Recovery mode

1. Disconnect the soundbar from power and wait 30 seconds
2. Reconnect the soundbar to power
3. When the light bar illuminates, follow the steps below within ten seconds:
   Tip: Do not rapidly alternate button presses. Wait one second between presses
   1. On the soundbar, tap the Action button once
   2. Tap the Bluetooth button once
   3. Tap the Action button a second time
   4. Tap the Bluetooth button a second time.

Things to know about this process

• The light bar will blink green to indicate the soundbar has entered recovery mode. The soundbar will then try to download and install the latest update. The light bar scrolls white from left to right while downloading and then from right to left while installing. This can take several minutes (often around 20 minutes). When the light bar turns off, turn on the soundbar, open the Bose app and add the soundbar to your account
• If the light bar does not blink green after the four button presses, restart the process and continue alternate taps of the Action and Bluetooth buttons for 30 seconds
• If the soundbar has not previously connected to your Wi-Fi network, follow the steps above, then try connecting to Wi-Fi using the alternate method. For more info, see Connecting to a Wi-Fi network
• If a red light bar appears, the soundbar needs service