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Poor video quality from System and Settings menus
If the Bose menus that appear on the connected TV do not look clear (i.e. if the menu is blurry, low resolution, has lines, etc.), try the following:
Check the TV format settings.
Most widescreen TVs have a feature that can stretch images intended for older, non-widescreen TVs so they fill the entire screen. This often distorts the image, which is why this setting is not automatically enabled. Refer to the TV owner's guide for more information on its image settings.
Plug in to a different input on the TV.
Plug in to a different input section on the back of the TV using the same cable(s) to determine if the input is the issue. Whichever section you connect to, select the same input using the TV or remote control buttons to hear and/or see the device (e.g. if you connect to HDMI 3, select HDMI 3 using the TV or remote buttons).
Replace the video cable used to connect your product.
Try replacing the video cable that connects your product. If no issue occurs with the new cable, there was a problem with the original video cable.
Reset your media center.
A reset is used to correct occasional product issues. It is not something that a product should require repeatedly. For more information, see Resetting your product.
How is the media center is connected to the TV?
HDMI Cable
Composite, S-Video or Component Cable
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