Bose QuietComfort Ultra Earbuds (2nd Gen)

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Serial number location

Serial numbers contain important information about your product, including model number and DOM (Date of Manufacture). The serial number can be found on your product, product packaging or app (if applicable).

Serial number location | Bose QuietComfort Ultra Earbuds (2nd Gen)

QC Ultra Earbuds serial number locations

View the Earbud Date Code

Remove the stability band from the earbud. The date code is located on the earbud in the wide area near the microphone.

Important: Please ensure the stability band is replaced and aligned correctly to avoid any issues related to power, charging the battery, microphone and audio performance. See Changing the stability bands for complete instructions.

View the Charging Case Serial Number

Remove the earbuds from the charging case. The charging case serial number is located below the earbuds status light inside the earbud well.

Checking the Serial Number in the Bose App

In the Settings menu, click "Technical Info" to see the serial number.
product technical information page

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