Shop Confidently, knowing we’ll match a lower price – Chat with one of our agents or call 1800-023-367
Stores Cart

Bose Ultra Open Earbuds

Sold from 2024 – present

NOT YOUR PRODUCT?
Help us provide the best support by confirming your product below
Select your product
Product image
SUPPORT OPTIONS FOR
Loading
SEARCH
Enter a search term in the field above.
Nothing found. Please enter a valid search (e.g. connection help, no audio from headphones etc.).

Turning your product on and off

Find out how to quickly power on your product when you're ready to use it and power it off when it's not in use.

Powering your earbuds on and off

To turn on the earbuds

Open the charging case to turn on your earbuds. The status lights inside the case glow according to the charging status of each earbud. The status light on the front of the case glows according to the battery level of the case. An amber light indicates charging is needed. After removing the earbuds from the charging case, close the lid to help preserve the battery life and keep the case free of debris.
 

To turn off the earbuds

Place both earbuds in the charging case and close the lid. The earbuds will power off, disconnect from the Bluetooth device, and begin recharging.
 

Standby

Standby conserves the battery charge level of the earbuds when an earbud is out of the case and not in use. The earbud switches to a standby state when no audio playing and the earbuds have been not been worn for over 20 minutes.
Was this article helpful?
Submit
Thank you for your feedback!