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Bose QuietComfort Ultra Headphones

Sold from 2023 – present

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Using multiple Bluetooth® connections

Multi-point is a feature that allows your product to connect to more than one Bluetooth device. This is useful to switch between two smartphones without disconnecting and reconnecting each time.

Switching between two connected devices

To identify the connected device, press the Bluetooth/Power button and release to hear which devices are currently connected.

To switch between connected devices

  1. Pause audio on your first mobile device.
  2. Play audio on your second mobile device.
NOTE: Your headphones receive phone calls from both devices, regardless of which device is playing audio.

Try disabling the Multi-point connection in the app

If you find that notifications from your secondary device interrupt your listening experience on your primary device, you can turn off Multi-point.

In the Bose app, go to Settings>Bluetooth Connections and toggle Multi-point connection to 'off'. This will disconnect your secondary device.


Note: You will only be able to connect to one device at a time. If you want to connect to two devices simultaneously, toggle Multi-point connection back to 'on'
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