By continuing to use this site, you accept our use of cookies and other online technology to send you targeted advertisements, for social media, for data analytics and to better understand your use of our website. Click here for more information on the types of cookies we use and how to change your cookie settings.

 
EOFY Sale Is On. Great savings on select products. SHOP

QUICK LINKS

Bose QuietComfort Earbuds Bose Sleepbuds™ II Bose Noise Cancelling Headphones 700 Bose Frames Bose Sport Earbuds

Suggestions

Top results

Related content

Cancel
Shop Bose icon Shop Bose
Login Create Account
Stores Cart
Shop Bose
Login Create Account
Stores

SoundTouch® 300 soundbar

Sold from 2025 – present

NOT YOUR PRODUCT?
Help us provide the best support by confirming your product below
Select your product
Product image
SUPPORT OPTIONS FOR
Loading
SEARCH
Enter a search term in the field above.
Nothing found. Please enter a valid search (e.g. connection help, no audio from headphones etc.).

"Music service unavailable" message displayed

Related error codes: 1008, 1009, 1017, 1021, 1032, 1033, 1300, 1301, 1302, 1303, 1307, 1308, 1405, 1406, 1407, 1408, 1620, 3301, 3500, 3501, 3502, 3903, 6023, 6152, 6302
This message appears if you try to play, browse, or search a streaming music service but content from that service is unavailable. To resolve this, try the following:

What is the error message description and error number?

The error number providse additional clarification in relation to the message being displayed.

Could not connect to Pandora. Please try again later. (1406)

Could not connect to Sirius XM. Please try again later. (3903)

Your music library is syncing. Please try again in a few minutes. (1620)

Looks like SiriusXM isn't available right now. Please try again later. (6023)

Your music library is syncing. Please try again in a few minutes. (6302)

Cannot connect to this music service. Please try again later. (6152)