Shop Confidently, knowing we’ll match a lower price – Chat with one of our agents or call 1800-023-367
Stores Cart

Wave® SoundTouch® music system

Sold from 2013 – 2015

NOT YOUR PRODUCT?
Help us provide the best support by confirming your product below
Select your product
Product image
SUPPORT OPTIONS FOR
Loading
SEARCH
Enter a search term in the field above.
Nothing found. Please enter a valid search (e.g. connection help, no audio from headphones etc.).

Volume changes when switching what you're listening to

If you change audio sources (i.e. from radio to an AUX device) and the system volume level is noticeably louder or softer between the two inputs, try the following:

Volume level decreased when switching from FM source to AM.

This is normal operation as AM signals are inherently lower in volume. This is due to a lower signal to noise ratio then FM.

Volume and audio quality of streaming audio can vary.

The different streaming music services available via the SoundTouch app offer different quality streams. Additionally, the different stations available from a particular music service can also broadcast in different quality. Try a different music service or station to determine if the issue is related to a particular service or broadcast.
Was this article helpful?
Submit
Thank you for your feedback!