Shop Confidently, knowing we’ll match a lower price – Chat with one of our agents or call 1800-023-367
Stores Cart

Bose® Bluetooth® headset Series 2

Sold from 1970 – 2015

SEARCH
Enter a search term in the field above.
Nothing found. Please enter a valid search (e.g. connection help, no audio from headphones etc.).
Sound
Power
Battery
Controls
Bluetooth®
Microphone
Setup

If you experience distortion, crackling, static, noise or unexpected poor sound quality from your product:

If your product seems to be set up properly but does not produce sound, try the following:

If the sound played from your product cuts in and out, plays inconsistently or is choppy-sounding, try the following:

If the volume level heard from your product is faint or quieter than normal, try the following:

If voice commands are not recognized by your phone when you are speak through your Bose earpiece, try the following:

If the person on the other end of a phone call hears a clicking sound when you adjust the Bluetooth volume on your Bose product, try the following:

The battery indicator light on your system flashes yellow while charging and stops flashing when fully charged. If the light never stops flashing while charging, try the following:

If the battery status indicator light on your product always glows red and does not change color after it has been charging for a while, try the following:

If your product is connected to power but does not appear to be receiving power, try the following:

If the battery charge level drains at a faster rate than expected, try the following:

If you are unable to use your product with the Siri voice assistant from Apple, try the following:

If the answer/end button on your Bose headphones is not ending phone calls, try the following:

If you are unable to control the volume of a the device connected to your headset using the headset controls, try the following:

To resolve this issue, try the following:

If voice commands are not recognized by your phone when you are speak through your Bose earpiece, try the following:

If the person on the other end of a phone call hears a clicking sound when you adjust the Bluetooth volume on your Bose product, try the following:

If the Bluetooth connection between your product and a connected audio device is only reliable within short range of your product, try the following:

If you cannot pair your Bose speaker or headphones to a Bluetooth device, like a smartphone, tablet, laptop, or TV, here are some things to try.

If the Bluetooth connection between your system and a connected device (i.e. laptop, smartphone, or Bose app) is intermittent or is lost unexpectedly, try the following:

If the microphone on your product picks up your voice quietly or with added noise that makes it difficult for others to understand you during phone calls with your product, try the following:

If the microphone on your product does not pick up your voice or people cannot hear you talking when making phone calls with your product, try the following:

If the microphone on your product picks up your voice inconsistently or people say you are cutting in and out when making phone calls with your product, try the following:

If you cannot start or complete an update on a Bose product or app, try the following: