Learn how to set up your product, connect components and enjoy the benefits of all its features.
Your product remembers the last several Bluetooth devices it was connected to so that it can quickly and automatically reconnect to them. Removing this device memory forgets all remembered devices and allows you to start a new list of devices by connecting the ones you want remembered.
In-ear detection uses sensors to identify when you’re wearing the earbuds. You can automatically play/pause audio, answer phone calls (if enabled), and adjust noise cancellation (QC Earbuds only) by inserting or removing an earbud.
Deepen your connection to the world around you with Spotify. Easily get the audio you want—and need—in an instant.
Proper fit is important for product comfort and performance. Get tips on how to properly fit and adjust your earbuds.
Find out how to quickly power on your product when you're ready to use it and power it off when it's not in use.
The free Bose app lets you set up your product, configure its settings, control streaming music, and more, all from your mobile device. Find out which Bose products work with the app and how to get it.
If the Immersive Audio soundstage is not sounding quite right, you can re-calibrate the earbuds to your heads-up position to improve their performance.
The Bose app widget allows you to quickly view product information like battery level and software version as well as change settings like modes.
A reset can reboot your product or it can clear locally-stored product settings, such as paired device lists. Find out which option is available to reset your product.
Serial numbers contain important information about your product, including model number and DOM (Date of Manufacture). The serial number can be found on your product, product packaging or app (if applicable).
Software and firmware updates improve product features and stability. Install any available updates to keep your product working at its best.
The ear tips on your product are replaceable. This lets you to replace worn tips or to attach a different size tip for a better fit.
Find the proper care for your product by view these instructions.
Use touch control by tapping or swiping the touch surface of either earbud. With touch control, you can play/pause audio, change the volume, perform basic call functions, adjust noise cancellation (noise cancelling earbuds only), and use a Shortcut.
Your product offers multiple different voice prompt language selections so you can hear audible messages from your product in your preferred language.
Your product remembers the last several Bluetooth devices it was connected to so that it can quickly and automatically reconnect to them. Removing this device memory forgets all remembered devices and allows you to start a new list of devices by connecting the ones you want remembered.
The audible voice prompts that your system announce (e.g. battery status and connection prompts) can be turned on or off, depending on your preference.
The Bose app widget allows you to quickly view product information like battery level and software version as well as change settings like modes.
The noise cancellation in your headphones can be set higher or lower. This is useful in environments where you want to hear more or less of the sound around you.
Fine tune your sound with the equalizer settings in the Bose app.
Modes are groups of settings that you can create and quickly switch between depending on your situation. There are multiple Modes available to start. You can also create your own Modes to quickly recall the different settings that work best for you.
Additional sound features exclusively for Android devices.
Immersive audio takes what you’re hearing out of your head and places it in front of you—like you’re always in the sound’s sweet spot. It feels like the audio is coming from outside the headphones, resulting in a more lifelike experience. Immersive audio works on any streaming content from any source, taking your audio to new heights with better sound clarity and richer sound quality.
Your product remembers the last several Bluetooth devices it was paired to so that it can quickly and automatically reconnect to them. This is useful if your product connects to a different device when you turn it on, or if you just want to switch to a different device.
Find out how to wirelessly pair your product to a Bluetooth device, like a smartphone or computer. This lets you control the sound you hear from your product.
Find out how to quickly power on your product when you're ready to use it and power it off when it's not in use.
Find out what the LED indicator light on your product tells you about the status of your product.
Find out how to charge the battery in your headphones so you can use them on the go.
This article outlines software and firmware release dates. It includes release features and bug fixes.