Due to the lockdown in New Zealand there is a hold on returning product, exchanging product or sending them for repairs. Any purchases made after 26/12/2019 will still be able to return after the lockdown.

Restoring your system's factory settings

A factory reset clears all source, volume and network settings from the SoundLink® Air system and returns it to its original factory settings.

To reset your system, press and hold the RESET button on the bottom panel for 10 seconds. When reset is complete the Wi-Fi® indicator will blink amber. To reconnect with your Wi-Fi® network, run the Wi-Fi® setup application again.

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